Discover the Shocking Cost of a Single Point of Failure in Your Company
As someone who owns a company, you want it to remain functional at all times. Any time it loses functionality, whether partially or totally, that can undermine employee confidence. That’s usually the least of what this kind of event can cost you, though.
It’s worth talking about the single point of failure in this context. Learning mitigation techniques to eliminate single points of failure becomes crucial if you want to avoid a total or partial company shutdown.
In this article, we’ll talk about what vulnerabilities can cost your company. It’s not alarmist to think about such things. It’s far better that you protect yourself beforehand rather than trying to put the pieces back together afterward.
What Does the Term “Single Point of Failure” Mean?
This term in the IT world refers to a component within a system that, if it fails, will cause the whole enterprise or system to shut down. Imagine if Amazon ran on a single server. The entire operation would go down if anything went wrong with that one piece of hardware.
That’s an extreme example, but you can probably think of more realistic ones easily. When you’re talking about single points of failure that can potentially torpedo a company’s functionality, software issues might cause them.
A hardware issue may do it as well. Human error might become a single point of failure in some cases. A loss of power may do it.
Now, let’s take a more in-depth look at what potential vulnerabilities might cost your company in a worst-case scenario.
It Can Undermine Worker Confidence
Earlier, we mentioned how your workers might have less faith in you if your operation shuts down due to a critical issue. No matter which vulnerability proves to be the culprit, if this happens, your employees might feel like they don’t work for a trustworthy entity anymore.
You might not feel like that matters much. However, let’s say you missed a single point of failure and the worst happens. This crucial detail or component that you missed comes back to bite you. Maybe it shuts down the company for a few hours, but perhaps the issue requires a longer fix.
If that happens, some of your workers might quit. They may feel like, because your company can’t follow best security practices and install the necessary redundancies to eliminate possible single points of failure, they want to take their expertise somewhere else.
If you have some close competitors, they might poach your workers because this happened. That may seem underhanded, but these things occur all the time in the business world. One company loses, and another usually gains.
It Can Undermine Investor Confidence
Maybe you have a startup that’s gaining ground within your niche or industry. You borrowed some money from a bank or credit union to get it going, and now, you’re starting to see some profit.
You may have some potential investors on the line who want to give you a fresh cash infusion. Perhaps you have attracted an investment firm that’s poised to give you the money you need to advance into new markets.
However, then a single point of failure shuts your company down. Again, maybe it’s only for a few hours. However, perhaps that’s all it takes for your potential investors to back out of the deal.
They may feel like, if they can’t trust you to keep something like this from happening one time, then it could easily occur again.
It Can Undermine the Public’s Trust
You need the public’s trust as a company. When someone stops by your website for the first time and they consider buying some of your products or utilizing some of your services, they want to know they can trust you enough to give you their full name, credit card number, address, and so forth.
The more well-known and respected your business, the more consumers can feel safe handing over their data.
If you allow a single point of failure to shut down your operation, even temporarily, you might lose a lot of the consumer trust that you have built up. Customers might start going with your competitors instead.
If you don’t have the necessary safeguards to protect their data, then why would a customer use you instead of someone who has never allowed a lapse like the one that happened on your watch? Sticking with more trustworthy business entities makes sense, and a single error of this nature can cost you a significant amount of consumer goodwill.
It Can Cost You Money
It’s also obvious that a single point of failure can cost you money. Maybe you have a hardware or software error that causes your website to go down. If you have a business model that’s strictly or mostly eCommerce, then you might lose tens of thousands of dollars in sales or more.
Even smaller websites can’t afford to go down for very long. Maybe you make a product or offer a mostly seasonal service. Can you imagine if your site went down around the holidays when you’re in the middle of your busiest month?
It Can Cost You Time
This sort of error can cost you time as well. Usually, companies of a decent size will have various departments that function to boost that business entity’s bottom line. Your R and D department, IT department, and many others will all operate in carefully choreographed synergy.
All that can go down in an instant if an error of the kind we’ve described happens. If that occurs, all of your departments will probably shut down at the same time. Your workers can’t continue with whatever projects normally occupy them.
Avoiding a Single Point of Failure: Protecting Your Business from Costly Vulnerabilities
Safeguarding your company against critical vulnerabilities is essential to maintaining functionality, trust, and profitability.
By proactively addressing potential weak points and implementing preventive measures, you can protect your operations, bolster employee and customer confidence, and avoid costly disruptions.
Investing in robust systems and redundancies today will ensure your company remains resilient and thrives in the long term.